Last updated: August 3, 2025
This Privacy Policy describes how Veltra (“the site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services or make a purchase from veltra-shop.com (“the site”), or otherwise communicate with us in connection with the website (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we collect under this policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
We collect information from a variety of sources, depending on how you interact with us. This includes:
Name, contact details, billing/shipping address, and payment information
Account details (if you create one)
Any information provided through customer service or contact forms
Device information such as IP address, browser type, operating system, and referring URLs
Usage data including pages visited, clicks, and time spent on the site
Payment providers, shipping partners, and analytics or marketing services
We use your personal data to:
Process and fulfill your orders
Manage payments and coordinate shipping
Communicate with you regarding your order, account, or inquiries
Improve and optimize our website and services
Conduct marketing and promotional activities where legally permitted
Comply with legal obligations and enforce our terms
We may share your information with:
Service providers who support our operations (e.g., payment processors, logistics companies)
Analytics and marketing partners
Legal or regulatory authorities where required
We do not sell your personal information.
Depending on applicable law, you may have the right to:
Access the personal data we hold about you
Request correction or updates
Request deletion of your data
Object to certain types of processing
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the information below.
If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.
We process your personal data on the following legal bases:
To fulfill a contract (e.g., completing your purchase)
With your consent (e.g., for marketing communications)
To comply with legal obligations (e.g., financial reporting)
For legitimate interests (e.g., improving services or preventing fraud)
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: info@veltra-shop.com
Phone: +44 7520 654319
Business name: Veltra (931 996 517 MVA)
Address: Rugveien 67, 0679 Oslo, Norway